Frequently Asked Questions

Everything you need to know about your BURGA order.

What kind of protection do BURGA cases offer?

Our Tough cases feature a dual-layer design with a silicone interior for shock absorption and a hard shell exterior for impact resistance. The Elite line offers even more advanced drop protection with CloudGuard technology.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the US and EU. International shipping may take 7-15 business days depending on your location and local customs processing.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, you can contact our support team to initiate a return or exchange.

Do you offer a warranty on your products?

Yes, all BURGA cases come with a 12-month warranty that covers any manufacturing defects or print issues. We stand behind the quality and durability of our fashion accessories.

Will the design on my case fade over time?

No, we use high-quality sublimation printing technology that embeds the design into the material, ensuring it stays vibrant and scratch-resistant for the life of the product.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized payment options like Klarna in selected regions.